Service Technician I

Service Technician I | St. Louis, MO, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses globally. They are committed to delivering an unparalleled client experience and making the world a safer place through their extensive network of professionals and advanced technology.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application setup.
• Document all system modifications through a digital change control tracking system.
• Produce technical documentation for system deployment, suitable for both technical and non-technical audiences.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Experience with enterprise-grade CCTV and Access Control systems is a plus.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication, problem-solving, and analytical skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!