Haystack
← Back to Jobs
Technology
CD

Senior Systems Administrator

Cloud Destinations LLCAlbuquerque, NM🇺🇸United StatesPosted 2 Sept 2026

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Albuquerque, NM, United States
Posted
18 hours ago
Active DirectoryEHRHelp DeskServiceNowTechnical Support

Job Description

IT Specialist – Systems & Infrastructure
Location: Albuquerque, NM
Contract: 12 months+
Schedule: Monday–Friday, up to 40 hours/week
Work Arrangement: Primarily on-site; occasional travel to Albuquerque Area facilities may be required
 
Position Summary:

The ideal candidate will have strong experience supporting Windows/server environments, virtualization, Active Directory, networking, backup/recovery, cybersecurity, and end users. Experience in healthcare or government IT environments is highly desirable.
Key Responsibilities:
  • Administer, configure, maintain, and troubleshoot Windows servers, systems, applications, and infrastructure.
  • Support virtual machines, virtualized environments, and applicable cloud platforms.
  • Troubleshoot hardware, software, operating system, and network connectivity issues.
  • Provide Tier 1/Tier 2 help desk and end-user support, including ticket management through ServiceNow.
  • Administer Active Directory user accounts and access.
  • Monitor system availability, performance, security, and scheduled processes.
  • Perform system patching, upgrades, configuration, and performance tuning.
  • Perform and verify backup, recovery, and disaster recovery operations.
  • Troubleshoot and support network infrastructure and connectivity.
  • Diagnose and recover from hardware and software failures.
  • Maintain technical documentation, procedures, and configuration standards.
  • Provide technical guidance and user training when needed.
  • Work independently while following IHS security requirements, policies, procedures, and technical standards.
Required Qualifications:
  • Bachelor’s degree in Computer Science, Information Technology, Information Systems, or equivalent field.
  • Demonstrated professional experience in IT systems administration and technical support.
  • Strong troubleshooting and problem-solving skills.
  • Experience with Windows operating systems and servers.
  • Experience with virtualization/VM environments.
  • Experience with Active Directory.
  • Knowledge of networking and network troubleshooting.
  • Experience with backup and recovery processes.
  • Ability to provide effective end-user/help desk support.
  • Ability to work independently and document technical work accurately.
Preferred Experience:
  • IHS, federal government, or healthcare IT experience.
  • Experience supporting RPMS and/or Electronic Health Record (EHR) environments.
  • ServiceNow experience.
  • Experience with cloud technologies.
  • Experience with enterprise infrastructure and data-center environments.
  • Experience with cybersecurity/security monitoring.
Ideal Candidate:
The successful candidate is a hands-on IT professional who can troubleshoot problems, administer systems, support users, maintain infrastructure, and respond to operational issues with minimal supervision. Strong communication, customer service, documentation, and analytical skills are essential.

Similar jobs

Browse related jobs

Apply now