Key Account Manager ( CNS )

Essential Functions

Client Relationship Management

• Develop and maintain strong, long-term relationships with key accounts.
• Serve as the primary point of contact for assigned customers and address their needs effectively.
• Understand customer business objectives and identify opportunities to enhance value in the CNS segment.

Sales and Account Growth

• Achieve sales targets and drive revenue growth within assigned accounts.
• Develop and implement strategic account plans to increase market share and customer satisfaction.
• Collaborate with internal stakeholders to provide tailored solutions that meet customer requirements.

Market and Product Expertise

• Maintain a strong understanding of the CNS market, competitive landscape, industry trends, and emerging therapies.
• Educate customers on existing and new CNS products, highlighting their clinical benefits and applications.

Strategic Planning and Reporting

• Monitor account performance and provide regular updates on sales activities and market trends to management.
• Develop strategies to address account challenges and capitalize on growth opportunities.

Cross-Functional Collaboration

• Partner with Marketing, Medical, and Research teams to ensure alignment and effective execution of business strategies.
• Communicate customer insights and feedback to internal teams to support product enhancements and future development.

Additional Responsibilities

• Participate in industry conferences, scientific meetings, and other relevant events.
• Maintain compliance with company policies, industry regulations, and ethical standards.
• Undertake business travel as required to support customer engagement and organizational objectives.
• Contribute to special projects and initiatives assigned by management.

Qualifications

Science Graduate

Minimum 5yrs of work experience