ICT Contract Manager | Procurement and Contract Management Service

Salary £47,665 to £53,051 per annum | Permanent, Full Time 37 hours per week | Preston/Hybrid

Please note that we are unable to offer sponsorship for this role

We are seeking an experienced and commercially focused ICT Contract Manager to join the Procurement and Contract Management Service.

This is an exciting opportunity to play a key role in managing the Council's portfolio of strategic ICT contracts and supplier relationships, supporting the delivery of critical digital services that enable the Council to serve the residents of Lancashire.

Working closely with Digital Services, commissioners, project teams and suppliers, you will lead the commercial and contract management of a diverse range of ICT contracts covering software, cloud services, telecommunications, infrastructure, cyber security and managed services. You will ensure suppliers deliver against contractual commitments, provide value for money, support innovation and contribute to the Council's digital ambitions.

The successful candidate will be able to:

• Lead the commercial and contract management of strategic ICT contracts throughout their lifecycle.
• Develop effective supplier governance arrangements and build strong, collaborative relationships with key suppliers and stakeholders.
• Monitor and manage supplier performance against contractual obligations, service level agreements (SLAs) and key performance indicators (KPIs).
• Identify, assess and mitigate commercial, contractual and operational risks across the ICT portfolio.
• Deliver commercial value through continuous improvement, service optimisation, innovation and performance management.
• Provide expert advice and guidance on contract management, supplier performance and commercial matters.
• Support procurement and sourcing activities, ensuring effective transition from procurement into contract management.
• Contribute to the delivery of the Council's ICT Category Plan and wider digital transformation objectives.
• Prepare reports, performance information and recommendations for senior managers and governance boards.
• Ensure compliance with contract management governance, procurement legislation and County Council policies.

You will have significant experience in contract, supplier or commercial management within an ICT environment and possess strong negotiation, stakeholder management and analytical skills. Experience of managing strategic technology suppliers and complex ICT contracts is essential.

This is an opportunity to help shape the Council's approach to strategic ICT contract management whilst delivering real value for Lancashire's residents and communities.

The post is based at County Hall, Preston. Lancashire County Council operates flexible and hybrid working arrangements, with attendance at County Hall and other locations as required.

For an informal discussion about the role, please contact James Bennett, Procurement & Commercial Manager, on 01772 539970 or james.bennett@lancashire.gov.uk.

Closing Date: 18/12/2026

Why join us?

By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted.

In return for your passion and expertise, we offer a generous benefits package, which includes:

• A competitive salary and Local Government Pension Scheme with generous employer contributions.
• A great holiday entitlement of 26 days annual leave, which increases with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and have the option to buy additional leave each year.
• Our staff discount scheme in partnership with Vivup, allowing you to access discounts with a range of UK retailers, saving on everything from weekly food shops to white goods and cars.
• Access to fantastic development and career opportunities.

Please ensure you upload a supporting statement demonstrating how you meet the criteria for the role.

We reserve the right to close the vacancy early if we receive sufficient applications.

Job Description & Person Specification