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Desktop Support Engineer

SpikeIT Global Solutions, Inc.Newark, New Jersey🇺🇸United StatesPosted Aug 27, 2026

Why This Role Stands Out

Elevate your IT career by joining SpikeIT Global Solutions, Inc., where you'll gain valuable experience in a dynamic tech environment and contribute to a reputable company. This role is perfect for a skilled Desktop Support Engineer with a knack for problem-solving and excellent customer service, eager to grow their technical expertise. Apply today to become an integral part of their dedicated support team!

Quick Overview

Seniority
Mid Senior
Employment type
Contract
Work mode
On Site
Location
Newark, New Jersey, United States
Posted
4 weeks ago
DNS

Job Description

 

 

Position: Desktop Support Engineer
Location: Newark, NJ
Schedule: 5 days per week, onsite.
Interview Process: Initial phone screening, followed by an in-person interview.

You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues.

 

Requirements:

  1. 4–6 years’ experience or college degree
  2. Windows AD, Office 365, DHCP, DNS, LAN/WAN
  3. Ticketing system, asset management, vendor coordination
  4. Strong customer service and communication skills
  5. Saturday and holiday availability

 

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.


Note:

  • Fully onsite role requiring presence 5 days a week, Tuesday to Saturday from 8:00 AM to 4:30 PM.
  • Must be available to work Saturdays and certain holidays as part of a 24/7 support team.

All your information will be kept confidential according to EEO guidelines.

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