Full timeCustomer Service

Customer Success Inbound Agent

SmartenergyByron Bay🇦🇺AustraliaPosted 29 Sept 2024

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeOn Site

LocationByron Bay, Australia

Posted2 years ago

Customer Success

Job description

We are Smart Energy. Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Sales offices Nationwide, all within just seven years. We take great pride in our range of products, from solar panels to batteries to carbon-neutral energy, EV Chargers and virtual power plants, which have put us at the forefront of the industry.

Last year we were honoured with the "Best Customer Service Project" award by the Customer Service Institute of Australia. Our exceptional Smart Care service sets us apart from our competition.

Due to continued growth, we are recruiting for a Customer Success Inbound Agent to join our award winning team to support our growing customer base, within our inbound department.

Initially, this position will be casual, full-time hours based in our Byron Bay office, but it has the potential to become full-time permanent for the right candidate with endless progression opportunities.

If this sounds like the opportunity you’ve been waiting for, and you’re passionate about delivering exceptional customer experiences while driving a sustainable future - we’d love to hear from you.