Compliance and Assurance Officer, Digital Health

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DH/EHEALTH/EH-140

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We're focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It's all part of the way we partner with the community to help every individual lead a healthy life.

About the role

The Compliance and Assurance Officer supports the implementation of compliance, auditing and reporting activities required under the CareSync Exchange Privacy Management Framework (PMF) and associated compliance framework to ensure adherence with regulatory, organisational, and operational requirements. Reporting to the Manager Privacy & Policy in the Health Information Sharing Team, you will work in a small and busy team that is implementing an effective and robust compliance and audit program for CareSync Exchange, the department's secure health information sharing system.

As a key member of that team, you will be required to execute compliance, audit, and assurance activities for CareSync Exchange, including internal and external audit and compliance reviews with health services. You will also monitor, and report on key changes to relevant legislation and regulation updates and undertake policy and procedure reviews to support the legislative and policy compliance program.

About you

Can you demonstrate the following?

• Implement an effective and robust compliance and audit program in line with the CareSync Exchange Assurance Reporting Framework to ensure adherence with regulatory, organisational, and operational requirements.
• Provide expert input into the delivery and operationalisation of the CareSync Exchange compliance, audit and assurance data, reports, and reporting tool functionality, collaborating with participating health services, internal stakeholders, and vendors to achieve this.
• Demonstrated experience in a regulatory and compliance role that established compliance and assurance programs of work including conducting audit, reviews and assessments on compliance matters using a variety of audit and compliance methodologies.
• Prepare briefs, letters, emails, PowerPoint presentations and reports using clear, concise and grammatically correct language; ensure written communications contain necessary information to achieve their purpose; use appropriate style and formats.
• Set clearly defined objectives and priorities and operate accordingly, reviewing and adjusting as required; identify processes, tasks and resources required to achieve a goal; establish systems and procedures to guide work and track progress; recognise actual and potential barriers and find effective ways to deal with them.

Qualifications / Specialist Expertise

• Relevant qualifications in compliance and risk management, public policy and/or law would be highly regarded.
• Experience in regulatory and operational policy work as well as knowledge of relevant Victorian privacy and data sharing legislation.
• Knowledge and experience in government would be desirable.

What we offer

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

Preferred requirements

• Preferred applicants may be required to complete a police check and other pre-employment checks.

Applications close Tuesday 14 July 2026 at 11.59pm