Platform Analyst

Job title:- Platform Analytics

Location:- Charlotte, NC (Onsite) Local candidates preferred.

All visa except OPT/CPT

Contract

Job Duties

• Drive the measurement and reporting strategy for the Tachyon platform, defining KPIs, OKRs, reporting standards, and success measures across platform adoption, developer experience, operational performance, governance, cost management, and business value realization.
• Design, build, and maintain scalable reporting frameworks, dashboards, scorecards, and data pipelines that support platform lifecycle measurement, including use-case intake, onboarding, platform utilization, service performance, operational outcomes, and business impact.
• Analyze complex operational, product, engineering, financial, and user-adoption datasets to identify trends, risks, bottlenecks, and opportunities for improvement. Translate findings into actionable recommendations that support strategic planning, investment decisions, platform enhancements, and operational excellence.
• Develop and manage data solutions that enable reliable, accurate, and timely reporting. Collaborate with stakeholders to define data requirements, integrate data sources, and establish trusted metrics and reporting standards.
• Partner closely with product, engineering, data, governance, security, FinOps, and business teams to deliver meaningful insights and support data-driven decision-making across the organization.
• Define and monitor measurement approaches for platform availability, utilization, service quality, adoption, time-to-value, operational efficiency, and cost optimization.
• Create executive-level reporting, presentations, visualizations, and performance updates that clearly communicate platform progress, outcomes, risks, opportunities, and business impact.
• Build and maintain business intelligence solutions using reporting and analytics tools, ensuring stakeholders have access to self-service insights and actionable performance metrics.
• Leverage database technologies, reporting platforms, and Power Platform capabilities, including Power Apps and Power BI, to improve reporting efficiency, automate processes, and enhance user experiences.

Required Experience

• 8+ years of experience developing and executing measurement, reporting, or analytics strategies for enterprise platforms, products, or business operations.
• 8+ years of advanced analytical, reporting, and data interpretation experience with the ability to identify trends, uncover insights, and translate data into actionable business recommendations.
• Strong experience designing and developing KPIs, OKRs, performance metrics, and executive reporting frameworks aligned to business objectives.
• Proven experience building and maintaining dashboards, scorecards, management reports, and business intelligence solutions that communicate performance and business outcomes.
• Experience creating and managing data pipelines, data integration processes, and reporting datasets to support scalable analytics and reporting needs.
• Strong database experience, including data modeling, SQL development, data extraction, transformation, and reporting optimization.
• Experience with business intelligence and visualization platforms such as Power BI and related Microsoft reporting technologies.
• Experience developing solutions using Microsoft Power Platform, including Power Apps, to automate workflows and support business processes.
• Ability to structure, analyze, and interpret complex datasets to support strategic planning, operational improvements, and executive decision-making.
• Strong understanding of data governance, data quality, and reporting best practices.
• Exceptional executive communication skills, including the ability to present complex data and insights clearly to technical and non-technical audiences.