EL2 1 ERP Program Manager

Job Description:

Australian Citizens residing in Australia with Baseline Clearance only respond.

Key duties and responsibilities

The Program Manager will:

• lead and coordinate program delivery activities to support the achievement of the department's desired outcomes.

• develop, maintain, monitor and report with program management artefacts such as a roadmap, integrated program management plan, status of the deliverables, milestones, dependencies, resources, budget, risks and issues.

• oversee day-to-day project activities, ensuring progress aligns with the project plan.

• engage and collaborate with business stakeholders and suppliers as required to deliver a well-defined and understood solution.

• Build strong relationships and partner with the Senior Responsible Officer (SRO), system integrator, change manager, technology, and senior executives within the Program Board.

• Report to and will support the SRO in delivering the ERP implementation project.

• be accountable for ensuring that the contract with the system integrator is executed in accordance with the terms and conditions agreed by the department, including scope, deliverables, performance obligations, and governance requirements.

• undertake detailed risk analysis and actively manage the program's key risks and issues, including establishing mitigation strategies, contingency plans, ownership and due dates, conducting regular risk reviews, and escalating material risks to the ERP Program Board through established governance processes.

• manage the development of the required artefacts for the project in line with department's governance and assurance frameworks.

• engage and collaborate with other project streams to manage interdependencies, cross share capability and capacity, and ensure delivery of value-add, integrated solution.

• take responsibility for project progress and use of resources and initiate corrective action where necessary, foreshadowing upcoming resource needs and actioning engagement well ahead of start dates.

• provide reports and attend ERP Program Board and Committee meetings (once formal governance structure is formed) with leadership.

• be the primary liaison to the SI, monitoring progress against contracted deliverables, supporting acceptance processes and escalating issues of performance or scope in accordance with the program's governance and contracted framework.

• develop project closure artefacts including lessons learned and operational transition activities.

The specified personnel may be directed to assist with other work in relation to other streams within the ERP Branch.

Required Skills:

Support Mitigation Risk Analysis Development Closure Lessons Milestones Program Management Assurance Analysis ERP Ownership Reviews Deliverables Suppliers Business Leadership Management