Data Center Training Coordinator

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The Data Center Training Coordinator is responsible for designing, organizing, delivering, and tracking training programs that ensure data center operations staff are skilled, certified, and compliant with safety and operational standards. This role bridges the gap between technical subject matter experts and frontline teams by managing the full training lifecycle.

How You Will Make an Impact

• Design, develop, and maintain training curricula for data center technicians, engineers, and operations staff (e.g., electrical, mechanical, networking, safety)
• Coordinate new-hire onboarding programs specific to data center environments
• Schedule and facilitate instructor-led training, virtual sessions, hands-on labs, and e-learning modules
• Collaborate with the Product Management team and SMEs to create and review technical content.
• Plan training logistics and create communication templates for large technical rollouts.
• Develop course materials, including slide decks, online learning courses, On the Job Training (OJTs), assessments, and SOPs.
• Support the creation of digital content such as videos and interactive materials for a Learning Management System (LMS).

What You Will Need to Succeed

• Minimum 3+ years of experience in Learning and Development.
• Bachelor's degree in Learning and Development or equivalent experience is preferred.
• Excellent presentation, interpersonal, multi-tasking, and writing skills are required.
• Curiosity and passion for learning.
• Ability to collaborate and influence across multiple teams and stakeholders.
• Exemplary customer service mindset, high motivation, and a team player.
• Effective verbal and written communication skills; ability to convey ideas independently.
• Availability and willingness to travel.
• Experience in technical writing is advantageous.
• Relevant experience in computer sciences is advantageous.
• Project management experience.

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.