Quick overview
Job description
Alarm Technician | Douglasville, GA, United States | On-site
We're hiring on behalf of a world-leading provider of integrated security solutions, recognized globally for their commitment to protecting and optimizing businesses. With a significant international presence and a dedication to client experience, this organization empowers its team to make the world a safer place through innovative technology and extensive expertise. They offer a comprehensive portfolio of security systems and services, serving a wide range of commercial clients.
The Role
- Respond to trouble tickets to ensure application uptime and system performance.
- Diagnose and resolve application and system issues, working both independently and collaboratively.
- Execute preventative maintenance tasks to maximize application availability and proactively identify system faults.
- Perform routine configuration changes, including user permissions and application settings.
- Document all system modifications accurately through a digital change control system.
- Conduct pre-deployment testing for upgrades and major modifications, and perform on-site installations.
What You'll Need
- High School diploma or equivalent.
- Experience installing and troubleshooting low voltage equipment.
- Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
- Experience with commercial fire alarm systems (e.g., Bosch, Silent Knight, Simplex) preferred. NICET certification or State Fire License is a plus.
- Working knowledge of network communications and IP addressing.
- Strong written and verbal communication skills, with excellent problem-solving and analytical abilities.
What's On Offer
- Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
- 401K with a 60% match up to 6% of salary.
- Paid time off for vacation, holidays, and sick days, along with paid company training.
- Company vehicle, laptop, and cell phone provided.
- Opportunities for exceptional career growth and educational assistance.
Apply via Haystack today!
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