Programme Manager

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are looking to recruit a Programme Manager to join our IT team, based at our Guiseley Head office in Leeds.

The purpose of the role is to Own the delivery of the IT & BI change portfolio end to end, from a single project through to a coordinated programme of work. Provide the governance, planning, financial control and stakeholder leadership that turns the business's strategic priorities into delivered, benefit-releasing outcomes, and line-manage the Project Coordinator.

UGP is an inclusive organisation, and we aim to attract people from diverse backgrounds. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity, or sexual orientation.

Responsibilities

Governance and assurance

●     Define and run programme and project governance: stage gates, decision forums, assurance reviews and clear reporting to the senior stakeholders and sponsors.

Planning and control

●     Own integrated planning across the portfolio: scope, milestones, dependencies, critical path and resource plans spanning in-house build (Azure DevOps), vendor and SaaS change, and COTS configuration.

Risk, issue and change management

●     Run RAID and change control, escalating and resolving anything that threatens scope, timeline, cost or quality.

Financial and resource management

●     Own budgets, cost control and forecasting, and plan and balance resources and capacity across concurrent workstreams.

Benefits and business case

●     Link delivery to business outcomes: shape the business case, and define, track and support realisation of benefits.

Stakeholders, suppliers and communications

●     Manage senior stakeholders across the business and third parties, including vendor-delivered change, contracts and SLAs, with clear communications throughout.

Leadership and team management

Line-manage and develop the Project Coordinator and lead matrixed delivery teams drawn from across IT & BI.

The Individual

Essential:

●     Governance: proven design and running of delivery governance and assurance in a complex, multi-workstream environment.

●     Planning and scheduling: integrated programme planning, dependency and critical-path management.

●     Risk, issue and change management: structured control and confident escalation.

●     Budgeting and cost control: owning budgets, forecasting and cost management across a portfolio.

●     Stakeholder and communications management: credible with senior stakeholders and external partners.

●     Resource and procurement / contract management: planning resources and managing supplier-delivered change.

●     Leadership and team management: line management and leading matrixed teams; developing people.

●     Methods and frameworks: fluent in recognised approaches (MSP, PRINCE2 or Agile) and tailoring them to context.

Desirable

●     Prior energy sector experience ie energy supplier core business as well as industry/market facing knowledge.

●     Benefits management experience linking delivery to measurable business outcomes.

Qualifications

●     APM qualification (Project Management Qualification or Project Professional Qualification), or working towards Chartered Project Professional (ChPP). MSP, PRINCE2 or Agile certification also valued.

●     Degree or equivalent professional experience.

Join the Team

• Excellent salary based on your experience 
• Regular company socials 
• 25 days annual leave (plus Bank Holidays) and holiday purchase scheme for up to 5 more holidays per year 
• Career progression and scope to grow with an ambitious, fast-moving business
• Monday – Friday: 9-5pm, with some hybrid working considered 
• Health and Wellbeing Cashback Scheme  
• Cycle to Work Scheme