IT Technician

Job#: 3051330

Job Description:

IT Support Administrator - Manufacturing - Onsite in Paris, IL - W2 Only - $25/hr-$30/hr

*Candidates must be able to work on the client's W2 with a vendor or employer*

*Candidates must be able to work onsite in Paris, IL from day 1*

Field Support Engineer at Apex Systems

Are you passionate about technology and eager to make a significant impact in a dynamic manufacturing environment? Apex Systems is looking for a Field Support Engineer?to join our team and provide top-notch technical support to our end-users. If you have a strong IT background and a basic understanding of OT systems, this role is perfect for you!
Why Join Us?

• Innovative Environment: Work with cutting-edge IT and OT systems in a fast-paced manufacturing setting.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Engage with internal and external stakeholders to optimize IT/OT systems across multiple sites.

Key Responsibilities:

• Technical Support: Provide Level II support for IT and OT systems, resolving hardware, software, and network issues.
• User Training: Conduct training sessions on IT and OT applications and tools.
• System Administration: Manage user accounts, access control, security configurations, and software updates.
• Collaboration: Work with stakeholders and vendors to identify and implement IT/OT solutions.
• Documentation: Maintain accurate records of IT and OT assets, configurations, and procedures.
• Incident Management: Log and track incidents and service requests, ensuring timely resolution.
• Infrastructure Maintenance: Assist in setting up and maintaining IT and OT infrastructure, including networks, servers, and OT devices.
• Security: Collaborate with security teams to implement and maintain security measures.
• Continuous Improvement: Propose and support enhancements to IT/OT processes and system performance.
• Vendor Management: Manage relationships with external vendors for support and maintenance services.
• Compliance: Adhere to company policies and compliance requirements.

Qualifications:

• Education: Degree in IT, Computer Science, Engineering, or 2+ years of IT support experience.
• Experience: Preferably in OT support within a manufacturing environment.
• Technical Skills: Strong knowledge of IT and OT systems, hardware, software, and networking.
• Problem-Solving: Proficiency in troubleshooting and resolving technical issues.
• Communication: Excellent interpersonal skills for training and educating end-users.
• System Administration: Experience with user management, software updates, and edge device administration.
• Network Knowledge: Understanding of network infrastructure and cybersecurity principles.
• Integration Skills: Familiarity with IT/OT integration and data exchange protocols.
• Hardware Knowledge: Knowledge of computer hardware, including legacy systems, is a plus.
• Microsoft 365 Proficiency: Skilled in Outlook, OneDrive, Excel, PowerPoint, and SharePoint.
• Independence: Ability to work independently and manage multiple tasks.
• Travel: Must have a valid driver's license and be willing to travel up to 25%.

Ready to Apply?

Join Apex Systems and be part of a team that values innovation, collaboration, and professional growth. Apply now and take the next step in your career!

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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