Why This Role Stands Out
As a Mobile Service Engineer at Wrightbus, you'll be at the forefront of zero-emission transport, diagnosing and resolving vehicle faults to ensure exceptional customer service. This role is perfect for skilled engineers with a passion for heavy vehicle mechanics who thrive on building customer relationships and enjoy the challenge of on-site problem-solving. Embrace this opportunity to grow your expertise in a dynamic, high-growth company.
Quick Overview
Job Description
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. Were looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond.
This is a customer-facing role where youll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
What Youll Do:
As a Mobile Service Engineer, youll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. Youll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
Key responsibilities include:
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts & Service Team.
- Promoting Wrightbus parts and services to customers.
- Maintaining accurate records and ensuring compliance with audit standards.
- Supporting customers on-site and at various locations as required.
- Participating in ongoing training, including factory-based and EV/Hydrogen systems.
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 years experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
We offer a comprehensive package designed to support your career and wellbeing:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Enhanced overtime rates (1.3x, 1.5x, 2x)
- Opportunities to work across the UK, Europe, and Asia
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Work with leading operators across the UK
- Discretionary bonus scheme
- Life insurance
- Medicash health scheme
- Discounts with major retailers
- Career progression pathways
- Flexitime options
Apply now and become part of a team thats shaping the next generation of sustainable mobility.
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.
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