Quick overview
Job description
About the Role
Join an early product team building AI-powered products for home health agencies. You will help modernize legacy workflows within a medical records platform, helping care teams spend less time on administrative work and more time with patients.
What You'll Do
Talk with and shadow home health agency users across intake, scheduling, billing, and documentation to uncover their biggest workflow challenges.
Build quick prototypes, demonstrate ideas, gather feedback, and iterate with customers.
Work closely with engineering, translating customer insights into product direction and reviewing implementation from start to finish.
Turn individual customer requests into scalable features for agencies, spanning new products and improvements to the core platform.
Own outcomes such as adoption, usage, customer satisfaction, and time saved, and share learnings with company leadership.
What We're Looking For
At least 3 years of experience spanning hands-on software engineering and product management, including product work at an early-stage or growth-stage startup.
Prior full-stack engineering or coding experience, with strong technical judgment and the ability to think from first principles.
Experience building B2B SaaS products, especially workflow-heavy or operational products; healthcare, healthtech, financial services, or other regulated-industry experience is valuable.
A track record of hands-on customer discovery and improving user experience, with a focus on measurable product outcomes.
Strong customer focus, a low-ego approach, and a willingness to work directly with users and engineers.
A bachelor's degree in computer science and authorization to work in the United States without sponsorship.
Compensation & Benefits
Base salary: $160,000 to $240,000 annually. Visa sponsorship is not available.
Location
Hybrid, with three days per week in San Francisco, California.