Product Manager, AI Platform

About the Role

Join an early product team building AI-powered products for home health agencies. You will help modernize legacy workflows within a medical records platform, helping care teams spend less time on administrative work and more time with patients.

What You'll Do

• Talk with and shadow home health agency users across intake, scheduling, billing, and documentation to uncover their biggest workflow challenges.

• Build quick prototypes, demonstrate ideas, gather feedback, and iterate with customers.

• Work closely with engineering, translating customer insights into product direction and reviewing implementation from start to finish.

• Turn individual customer requests into scalable features for agencies, spanning new products and improvements to the core platform.

• Own outcomes such as adoption, usage, customer satisfaction, and time saved, and share learnings with company leadership.

What We're Looking For

• At least 3 years of experience spanning hands-on software engineering and product management, including product work at an early-stage or growth-stage startup.

• Prior full-stack engineering or coding experience, with strong technical judgment and the ability to think from first principles.

• Experience building B2B SaaS products, especially workflow-heavy or operational products; healthcare, healthtech, financial services, or other regulated-industry experience is valuable.

• A track record of hands-on customer discovery and improving user experience, with a focus on measurable product outcomes.

• Strong customer focus, a low-ego approach, and a willingness to work directly with users and engineers.

• A bachelor's degree in computer science and authorization to work in the United States without sponsorship.

Compensation & Benefits

Base salary: $160,000 to $240,000 annually. Visa sponsorship is not available.

Location

Hybrid, with three days per week in San Francisco, California.