Quick overview
Job description
About the Role
Lead strategy and operations for a growing provider network in the health and wellness sector. You will build the systems that help coaches join, develop, and deliver effective care, while partnering with company leadership on key business decisions.
What You'll Do
Design and optimize coach compensation systems that support coach and client satisfaction and align performance with business outcomes.
Build and scale coach onboarding, training, and continuing education programs.
Use data modeling and experimentation to improve provider performance and network scalability.
Lead and develop an existing team.
Identify provider-side operational challenges and advise leadership on business decisions.
What We're Looking For
7 to 15 years of experience in strategy and operations, general management, chief of staff, marketplace, or business operations roles, including hands-on ownership in a high-growth startup.
Experience owning the supply side of a marketplace or operating a large provider, vendor, contractor, or distributed workforce network.
Background designing people-intensive operating systems, including onboarding, retention, incentives, or performance management.
Experience building compensation models for a two-sided marketplace, with strong quantitative analysis and financial modeling skills.
Proficiency with data modeling, SQL, Excel or Google Sheets, and practical use of AI tools in day-to-day workflows.
Operational execution experience and the ability to turn complex provider-side problems into effective solutions.
Coaching, athletics, or other relevant experience in health, wellness, or fitness.
Community involvement outside work or school.
Authorization to work in the United States without visa sponsorship.
Compensation & Benefits
Base salary: $200,000 to $230,000 annually. Visa sponsorship is not available.
Location
On-site in New York, New York.