ServiceNow Lead Business Process Consultant - ITOM

Introduction:

This position is for a Lead ITOM BPC who will be responsible for leading Discovery/CMDB design workshops and documenting stories. The ideal candidate will have experience in Configuration Management Database and IT Operations.

Responsibilities:

• Lead Discovery/CMDB design workshops
• Document stories related to IT Operations
• Collaborate with team members to ensure successful implementation of ITOM processes
• Provide expertise in Configuration Management Database

Requirements:

Required Skills:

• CSA Certification
• Discovery Certification
• CMDB Certification
• Experience in IT Operations Management

Preferred Skills:

• Public Trust Position clearance (PTP) is a plus