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Guest Room Attendant - Hilton Garden Inn

Caesars EntertainmentCouncil Bluffs🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationCouncil Bluffs, United States

Job description

The Guest Room Attendant prepares hotel rooms by cleaning and stocking each room prior to a new guest arrival. The Hilton Garden Inn is linked to Horseshoe Casino, near downtown Omaha.
  • Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor.
  • Makes beds according to standards.
  • Dusts, and cleans windows/mirrors.
  • Vacuum and clean carpeted areas and behind furniture.
  • Cleans bathrooms including floors, sinks, toilets, and bathtubs.
  • Supplies rooms with all amenities and linens.
  • Assures that every room is set up according to standards.
  • Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities.
  • Fills out daily housekeeping logs.
  • Enters proper code via telephone, to update checkout ready status for rooms when directed to do so.
  • Turns in all lost and found items to ensure proper logging.
  • Greets all guests throughout shift with the proper salutation and pleasant expression.
  • Maintains and cleans all equipment used throughout the course of a shift.
  • Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
  • Adheres to departmental and company policies.
  • Performs all other related and compatible duties as assigned.
  • Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
  • Must be able to operate equipment, including vacuum cleaners, mops and brooms.
  • Must be able to work in a fast-paced environment.

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