Service Technician I

Service Technician I | Pine Meadow, CT, United States | On-site The company is a world-leading provider of integrated security solutions, protecting and optimizing businesses of all sizes across 40 countries. With a strong commitment to client experience and a mission to help make the world a safer place, they offer a comprehensive portfolio of video, access, intrusion, fire, and integrated systems. They are known for delivering the "a leading employer in this sector Difference" through their expert teams and advanced technology. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application issues individually and as part of a team. • Execute preventative maintenance tasks to maximize application availability and identify system faults. • Perform routine configuration changes, including user permissions and application settings. • Document all system modifications and produce quality technical documentation. • Conduct pre-deployment testing of upgrades and major modifications on-site. What You'll Need • High School diploma or equivalent. • Experience installing and troubleshooting low voltage equipment. • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems. • Familiarity with network communications and IP addressing. • Excellent problem-solving, analytical, and time management skills. • Strong written and verbal communication skills. What's On Offer • Paid company training and educational assistance. • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance. • 401K with a 60% match. • Company vehicle, laptop, and cell phone provided. • Exceptional growth and advancement opportunities within a global organization. Apply via Haystack today!