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Product Manager

Algo Soft Solutions LLCUnited States🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationUnited States
ScrumCapacity Planning

Job description

  • Own and deliver a defined product area: Lead end-to-end delivery of assigned data-centric capabilities, such as platform & data integrations, data ingestion, transformation, and unified customer profile management, and enabling CRM capabilities & workflows, from discovery through release, hypercare, enhancements, and ongoing maintenance.
  • Translate business needs into requirements: Collaborate with stakeholders to gather and document requirements for new data use cases, translating business needs into clearly scoped features, epics, and delivery plans.
  • Support data modeling: Analyze existing customer and operational data sources to support unification, identity resolution, and schema design decisions for new use cases.
  • Partner with Data Foundations: Work with data engineers and architects to define and validate data models, ingestion flows, and harmonization logic; support the creation of user stories and functional requirements for technical teams.
  • Enable activation: Work with the scrum team and data analysts to design and validate segments, calculated insights, and data activation strategies in alignment with business needs.
  • Manage and refine the backlog: Maintain a healthy, prioritized backlog fed by customer demand (refinement cadence, dependencies, definition of ready/done) aligned to sprint and roadmap planning.
  • Drive prioritization: Continuously prioritize and de-prioritize backlog items with the Director based on platform capacity, strategic alignment, and cross-functional trade-offs, and communicate decisions to stakeholders.
  • Partner across business and IT: Coordinate with CRM product managers, architecture, analytics, privacy/legal, and commercial/medical stakeholders to align on requirements, sequencing, and release readiness.
  • Represent CRM in platform planning: represent CRM function needs in platform-level planning, architecture discussions; partner with the Director and other function product managers to ensure coherent, platform-wide decision-making.
  • Lead and manage the scrum team: lead a dedicated scrum team through sprint ceremonies, backlog grooming, and capacity planning; remove blockers, manage dependencies, and protect team velocity and morale.
  • Ensure delivery quality: work closely with engineering, QA, and data teams throughout the development lifecycle to ensure predictable, high-quality delivery.
  • Mentor and coordinate delivery resources: Provide day-to-day direction to extended team members (e.g., analysts, contractors) and contribute to capability building across the product owner community.
  • Support change enablement and adoption: Partner with training and communications leads to ensure releases are understood, adopted, and measured; incorporate feedback into iterative improvements.
  • Measure and communicate impact: define KPIs and success metrics for this scope, track use case coverage, adoption, and delivery health, and surface insights to leadership and stakeholders regularly.
  • Maintain platform and domain awareness: Stay current on CRM platforms (e.g., Salesforce, Veeva), customer data management, and evolving best practices; apply learnings pragmatically within the Client ecosystem.

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