IT Digital Asset & Configuration Specialist - Contract - Sydney

IT Digital Asset & Configuration Specialist - Contract - Sydney

Contract Hastha Solutions Australia

Job Description

Urgent requirement for an IT Digital Asset & Configuration Specialist - Contract - Sydney.

Requirements

Key Responsibilities

1. IT Digital Asset Lifecycle Management

• Oversee the end-to-end lifecycle of IT assets, including planning, procurement, deployment, maintenance, and retirement.
• Establish and enforce best practices for asset tracking, compliance, and financial management.
• Ensure alignment with IT governance, risk, and compliance (GRC) policies.
• Ensure CIs are accurately identified, classified, and registered in the CMDB.
• Maintain and improve CMDB data quality, ensuring completeness, accuracy, and compliance with governance standards.
• Define and enforce policies for CI relationships, dependencies, and version control.

3. Process Improvements & Automation

• Identify and implement opportunities for automation in asset and configuration management to enhance efficiency.
• Work with IT teams to streamline change management and incident response through better configuration data.
• Continuously refine IT Asset Management (ITAM) and Configuration Management (ITCM) processes to improve visibility and control.
• Conduct regular CMDB audits to detect inconsistencies, missing records, and compliance gaps.
• Implement data validation and reconciliation mechanisms to ensure ongoing CMDB accuracy.
• Work closely with IT security and compliance teams to support audit requirements and regulatory adherence.

5. Data Analysis & Reporting

• Analyse large sets of asset and configuration data to derive insights and drive decision-making.
• Develop and maintain dashboards and reports on key asset and configuration KPIs, such as asset utilization, compliance, and service levels (CSLs).
• Provide actionable insights to optimise IT asset usage, reduce costs, and improve service reliability.

Capabilities Technical & Functional Competencies

• Strong expertise in IT Asset Management (ITAM) and Configuration Management (ITCM) best practices.
• Deep knowledge of CMDB structures, CI relationships, and IT service dependencies.
• Experience with ServiceNow CMDB, ITSM platforms, and asset management tools.
• Strong data analysis skills, with the ability to work with large datasets using ServiceNow PA, Power BI, or other reporting tools.
• Understanding of automation tools and scripting to streamline asset tracking and configuration processes.
• Knowledge of ITIL frameworks, governance standards, and compliance requirements.
• Strong problem-solving and analytical mindset with attention to detail.
• Ability to lead process improvement initiatives and drive automation adoption.
• Excellent stakeholder management and communication skills.
• Ability to collaborate across teams to align asset and configuration management with business goals.
• Strategic thinker with a proactive approach to risk management and operational efficiency.

Duration: 06 Months and possible extension

Eligibility: Australian/NZ Citizens/PR Holders only