Transportation & Logistics Manager for Live Events

The Transport Manager manages day-to-day transportation of Christie Lites equipment between warehouses and live event locations, coordinating cost-effective, reliable domestic, cross-border, and international freight while ensuring timely delivery and accurate shipment documentation.

Responsibilities

1. Coordinates transportation operations.
2. Ensures cross-border and international shipment compliance.
3. Manages the global carrier network.
4. Controls freight costs and carrier performance.
5. Resolves freight claims and billing issues.
6. Supports daily team operations and processes.

1. Coordinates transportation operations by:

• Planning freight movements with Transport Coordinators, warehouses, and internal stakeholders to meet shipment requirements and event deadlines.
• Selecting appropriate carriers, securing capacity, and coordinating pickup and delivery schedules.
• Tracking shipments, resolving delays, and communicating delivery risks and recovery plans.

2. Ensures cross-border and international shipment compliance by:

• Coordinating international and cross-border freight with carriers and customs brokers.
• Ensuring customs documentation and HS codes are accurate to support timely clearance.
• Maintaining temporary import records and tracking re-export deadlines.
• Maintaining shipment and customs records to support compliance audits.

3. Manages the global carrier network by:

• Identifying and onboarding carriers based on coverage, cost, reputation, and capability.
• Negotiating freight rates, service terms, and capacity with carrier partners.
• Verifying carrier insurance coverage and maintaining current compliance records.

4. Controls freight costs and carrier performance by:

• Comparing freight options to secure cost-effective, reliable service.
• Monitoring on-time delivery, tender acceptance, rate reliability, and service failures.
• Analyzing freight costs and carrier performance to identify savings and improve service.

5. Resolves freight claims and billing issues by:

• Investigating and documenting lost, damaged, or delayed shipments and their impact on Christie Lites.
• Submitting carrier claims and pursuing reimbursement or credits.
• Reviewing freight invoices, resolving discrepancies, and working with Accounting on payment issues.

6. Supports daily team operations and processes by:

• Coordinating team priorities and coverage to keep shipments moving.
• Supporting Transport Coordinators with operational questions and shipment issues.
• Maintaining transportation procedures, flowcharts, and accurate vendor information in Nexus.
• Working with the software team to resolve system issues affecting transportation operations.

Personal attributes for success in this role:

• Self-motivated, with the ability to set and meet goals.
• Strong communication skills, with a passion for collaboration over confrontation.
• Calm and resourceful when resolving time-sensitive shipment issues.
• Quality-conscious and team results-driven.
• Excel at multitasking and adapting.

Professional attributes for success in this role:

• Transportation and logistics experience, including freight planning, carrier coordination, and rate negotiation.
• Cross-border and international freight experience, including customs documentation and broker coordination.
• Management experience overseeing teams and daily transportation or logistics operations.
• Strong preference for experience in live events, touring, or production logistics.
• Strong organizational, forward-planning, communication, and problem-solving skills.
• Proficiency with MS Office and Excel; ability to analyze freight costs and carrier performance.