SMB Account Executive | United States | Remote

The Opportunity:

Grafana Labs is looking for an SMB Account Executive who will be responsible for prospecting and growing existing business across their assigned region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.

What You’ll Be Doing:

• Identify new opportunities to expand Grafana usage within a set of current customers
• Meet and exceed individual quarterly and annual sales goals
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

What Makes You a Great Fit:

• 1+ years of experience in software sales with a proven track record of exceeding targets in a competitive environment
• Results driven mindset with the ability to identify opportunities, drive deals forward, and deliver measurable results
• Excellent communication skills across all channels (in person, online, in writing) with the ability to build strong working relationships both in person and virtually
• Strong interest in observability and technical sales
• Self-starter mentality, thriving in fast-paced, high-growth environments where innovation and execution matter
• Experience with Salesforce, Gong, Quoting tools, and Zoominfo is preferred
• Familiarity with Command of the Message and MEDD(P)ICC sales methodologies is ideal

Compensation & Rewards

In the United States, the OTE (On-Target Earnings) compensation range for this role is $135,000 - $143,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes and RSUs help us stay aligned and invested as we scale globally. Other benefits included in the US are listed here.