Service Technician I

Service Technician I | Pleasant Valley, CT, United States | On-site This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses. With a global presence of over 13,000 colleagues across 40 countries, they are committed to making the world a safer place and delivering an unparalleled client experience through a powerful ecosystem of health, safety, and security solutions. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application issues individually and as part of a team. • Execute preventative maintenance tasks to maximize application availability and identify system faults. • Perform routine configuration changes, including user permissions and application settings. • Document all system modifications through a digital change control tracking system. • Produce technical documentation for system deployment for both technical and non-technical audiences. What You'll Need • High School diploma or equivalent. • C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License. • Experience installing and troubleshooting low voltage equipment. • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms. • Working knowledge of network communications and IP addressing. • Strong written and verbal communication skills, with excellent problem-solving and analytical abilities. What's On Offer • Paid company training opportunities. • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance. • 401K with a 60% match up to 6% of salary. • Paid vacation, holiday, and sick time, along with educational assistance. • Company vehicle, laptop, and cell phone provided. Apply via Haystack today!