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Service Technician I

Securitas TechnologyPleasant Valley, CT🇺🇸United States

Why this role stands out

As a Service Technician I at Securitas Technology, you will gain valuable experience in a world-leading security solutions provider, contributing to keeping businesses safe and operational. This role is ideal for an individual eager to develop technical expertise and grow within a reputable global organization. Join their dedicated team and make a tangible impact on client success.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationPleasant Valley, CT, United States

Job description

Service Technician I | Pleasant Valley, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses. With a global presence of over 13,000 colleagues across 40 countries, they are committed to making the world a safer place and delivering an unparalleled client experience through a powerful ecosystem of health, safety, and security solutions.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application issues individually and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications through a digital change control tracking system.
  • Produce technical documentation for system deployment for both technical and non-technical audiences.

What You'll Need

  • High School diploma or equivalent.
  • C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Working knowledge of network communications and IP addressing.
  • Strong written and verbal communication skills, with excellent problem-solving and analytical abilities.

What's On Offer

  • Paid company training opportunities.
  • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
  • 401K with a 60% match up to 6% of salary.
  • Paid vacation, holiday, and sick time, along with educational assistance.
  • Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!

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