Server Support Engineer

Job Title: Server Support Engineer
Duration: Long Term
Location: Childress, TX (100% onsite)

Must have skills:

• PowerEdge Rack/Tower experience
• iDRAC experience
• RHEL and Ubuntu OS experience
• Experience working in a larger server environment
• Strong hands-on hardware experience is required

Nice to have skills:

• PowerEdge XE server experience

Project Tasks:

• Support day to day data center activities
• Proactively walk the data center through the day, watching/alerting customer of amber lights, hot doors etc.
• Escort dispatched field engineers (when applicable)
• LOIS parts management (will be trained once onsite)
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
• Performs BIOS lifecycle management, adding users, patching
• Triage with Dell support for scheduling FSE break/fix activities
• Works at the direction of the customer team to update versions as needed
• Resource must be onsite 5 days - there are no exceptions

Training: candidate selected will be required to complete 50 hours of training .
Additional Notes:

• Drug Screen Required