AWS Production Support Engineer (100% REMOTE/NO C2C)

Our client, a US Fortune 50 organization and a leading provider of Health care and Health Insurance services, seeks an accomplished AWS Production Support Engineer

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NOTE: THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES (NO C2C/1099).

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: AWS Production Support Engineer (Job Id - #WLPTJP00046988)

Location: Baltimore MD (100% REMOTE)

Duration: 12 months + Strong Possibility of Extension

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Seeking a Production Support Engineer to support the MTF-PM payment cycle and production operations in AWS. The role is responsible for monitoring and executing production workflows, troubleshooting failures, supporting system and file integrations, and ensuring payment-cycle processing completes accurately and on schedule.

Responsibilities

• Monitor and execute scheduled MTF-PM payment-cycle workflows, including AWS Glue jobs, Lambda functions, Step Functions, and file-based integrations.
• Support key payment-cycle activities including data aggregation, report generation, job reruns/recovery, production validations, voucher processing, and payment-file generation.
• Support integrations with Deltek Costpoint, including voucher loads and payment-related processing.
• Monitor and troubleshoot inbound/outbound file transfers and investigate missing, delayed, or failed files.
• Monitor production processing using AWS CloudWatch logs, metrics, and alerts and troubleshoot failed or delayed workflows.
• Monitor and troubleshoot Amazon QuickSight dashboards, datasets, and SPICE refreshes.
• Perform production troubleshooting and validation using SQL, Python, application logs, and AWS tools.
• Follow and maintain runbooks/SOPs, document incidents and root causes, and communicate production status and issues to stakeholders.
• Support continued automation and orchestration of the payment cycle using AWS Step Functions.

Required Qualifications

• 3+ years of experience in production support, application support, or cloud operations.
• Hands-on experience with AWS Glue, Lambda, Step Functions, S3, CloudWatch, and QuickSight/SPICE.
• Experience supporting batch processing, scheduled workflows, and file-based integrations.
• Experience supporting or integrating with enterprise applications such as Deltek Costpoint or similar ERP/payment systems.
• Strong SQL skills and working knowledge of Python for troubleshooting and operational support.
• Strong troubleshooting, incident-management, communication, and documentation skills.

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If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. We're driven, people driven

Bhupesh Khurana

Senior Technical Recruiter

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Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.