Senior Service Delivery Manager, Towing Operations
Why This Role Stands Out
This hybrid role offers an exciting opportunity to lead and innovate within Nationwide Group's towing operations, driving performance and building strong relationships within a dynamic environment. If you are a results-oriented leader with a passion for operational excellence and continuous improvement, you will thrive in this position where you can make a significant impact. You are encouraged to apply and explore this rewarding career path.
Quick Overview
Job Description
Nationwide Group is seeking an experienced Senior Service Delivery Manager to lead NSW towing operations from our Silverwater offices and on-road with drivers. You will oversee Tow Truck Operators, contractor networks and resources to deliver safe, reliable, and efficient services while balancing customer and commercial outcomes.
You will drive performance, accountability and continuous improvement, building a high-performing team and strong contractor relationships across a fast-paced
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