Service Technician I

Service Technician I | Windsor, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses of all types and sizes. With a global presence and a commitment to client experience, their extensive network of professionals focuses daily on making the world a safer place. The company offers a comprehensive portfolio of video, access, intrusion, fire, and integrated systems.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both individually and collaboratively.
• Execute preventative maintenance tasks to maximize system availability and identify potential faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately using a digital change control system.
• Conduct pre-deployment testing for upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving, analytical, and time management skills.
• Strong written and verbal communication skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance, plus a 401K with a company match.
• Paid time off for vacation, holidays, and sick days.
• Opportunities for exceptional professional growth and advancement.
• Company-provided vehicle, laptop, and cell phone.

Apply via Haystack today!