Quick Overview
Job Description
Job Description
The Senior HR Generalist at QES serves as a key partner supporting both operational and strategic HR functions within a fast-paced manufacturing environment. This role is heavily focused on employee relations, compliance, investigations, and workforce support while maintaining strong alignment with business operations. This position requires a hands-on, floor-present HR leader who can navigate complex employee matters, ensure policy consistency, and support leadership in maintaining a productive, compliant, and respectful workplace.
The Senior HR Generalist will serve as a trusted resource for employees and leadership while reinforcing HR governance, organizational standards, and consistent HR practices across the company.
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Serve as a primary HR contact for employee relations concerns across production, field, and corporate teams. Conduct thorough, timely, and objective investigations into complaints, misconduct, and policy violations. Coach supervisors and managers on documentation, performance management, and handling difficult conversations.
Support a culture of accountability while mitigating legal and organizational risk. Administer and support leave of absence programs, including FMLA, medical leave, and ADA accommodations. Partner with leadership on risk mitigation strategies during sensitive employee actions. Support workforce planning efforts involving hiring slowdowns, hiring freezes, reductions in force, and organizational restructuring. Assist leadership in evaluating staffing needs, overtime and fatigue considerations, and workforce distribution across departments.
Interpret and enforce company policies consistently across all departments. Assist with development and updates to the employee handbook and HR policies. Ensure alignment between operational practices and HR governance standards. Maintain accurate employee records in the Paychex HRIS. Assist with HR reporting and metrics tracking. Provide guidance to employees regarding medical, dental, and vision benefits, COBRA continuation, and 401(k) inquiries and transitions. Maintain regular presence on the production floor and engage directly with frontline employees.
Respond to urgent employee relations matters in real time. Collaborate closely with Operations, Safety, and leadership teams. Support organizational compliance, employee trust and engagement, leadership alignment, and operational continuity during workforce changes. Proactively identify and mitigate legal and organizational risk. Support leadership while reinforcing HR governance and appropriate HR boundaries.
Contribute to a stable, compliant, and performance-driven workplace culture.
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Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
5–7+ years of progressive HR experience. Strong experience in employee relations and workplace investigations. Experience in manufacturing or industrial environments preferred. Strong working knowledge of employment law and HR compliance requirements.
Bilingual English/Spanish preferred, with the ability to effectively communicate with a diverse workforce across all levels of the organization. Strong employee relations and investigative skills. Sound judgment when managing sensitive and high-risk employee situations. Strong understanding of HR compliance, employment law, and organizational risk. Strong coaching and conflict-resolution skills. Ability to interpret and consistently apply company policies. Hands-on, floor-present approach with the ability to engage effectively with frontline employees.
Responsive and adaptable when addressing urgent employee relations matters. Ability to balance employee needs, business requirements, compliance obligations, and HR governance. Commitment to corporate ethics, integrity, and consistent HR practices. Ability to work collaboratively with Operations, Safety, Payroll, and leadership.
Results-oriented approach focused on maintaining a stable, compliant, and performance-driven culture.
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Medical, dental, and vision insurance
Life and disability insurance
Employee Assistance Program (EAP)
nCompany Description
Quality Electrical Systems (QES) is a leading manufacturer of custom-engineered electrical distribution equipment based in West Jordan, Utah. Our state-of-the-art facility includes over 350,000 square feet of manufacturing space and 75,000 square feet dedicated to inventory.
With more than 30 years in business and decades of combined industry experience, QES delivers innovative solutions across key markets including data centers, oil and gas, water and wastewater, and mining. We maintain OEM manufacturing partnerships with major global companies such as GE/ABB, Yaskawa, Danfoss, and TMEIC. Our product offerings include switchgear, E-Houses, VFD systems, and other custom electrical solutions that are shipped to customers worldwide. At QES, we are committed to quality, innovation, and teamwork.
We foster a collaborative and supportive environment where employees can grow their careers while contributing to high-impact projects that exceed customer expectations. Quality Electrical Systems (QES) is a leading manufacturer of custom-engineered electrical distribution equipment based in West Jordan, Utah.
Our state-of-the-art facility includes over 350,000 square feet of manufacturing space and 75,000 square feet dedicated to inventory.\r\n\r\n\r\nWith more than 30 years in business and decades of combined industry experience, QES delivers innovative solutions across key markets including data centers, oil and gas, water and wastewater, and mining.
We maintain OEM manufacturing partnerships with major global companies such as GE/ABB, Yaskawa, Danfoss, and TMEIC.\r\n\r\n\r\nOur product offerings include switchgear, E-Houses, VFD systems, and other custom electrical solutions that are shipped to customers worldwide.\r\n\r\n\r\nAt QES, we are committed to quality, innovation, and teamwork. We foster a collaborative and supportive environment where employees can grow their careers while contributing to high-impact projects that exceed customer expectations.\
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