Manager of Human Resources & Employee Relations

Description
We're Building Something — And We Need the Right HR Manager to Help Us Build It Well. Rock Voices is a regional network of no-audition adult community choirs united by a single mission: healing ourselves and others through song. With 30+ choirs, 3,000+ members, and 100+ live concerts per year across nine states, the organization is entering a pivotal growth phase — strengthening its people operations, formalizing HR systems, and building a scalable HR infrastructure to support continued growth.

We're hiring our first Manager of Human Resources & Employee Relations — a hands-on HR professional who loves solving real problems for real people, building clarity where there isn't any, and helping a mission-driven arts organization operate smoothly. This is a full-time, hybrid role, requiring some travel for organizational meetings and events. This is not a "maintain the status quo" role. There is no status quo. This is a builder position focused on practical systems, day-to-day HR operations, and employee relations across a diverse, multi-state team.

If you're an HR professional who loves hands-on work, thrives in environments where you can build practical systems, and wants to support a mission-driven arts organization during a pivotal moment of growth, we'd love to meet you!

What You'll Own
Employee & Member Relations
Serve as the primary HR point of contact for choir directors and staff
Manage employee-relations issues, member-relations escalations, and sensitive conversations
Support performance management, coaching, corrective action, and terminations
Maintain personnel files and documentation
Compliance & Risk Management
Monitor multi-state labor law and payroll compliance
Oversee compliance training and required postings
Manage workers' compensation cases and leave programs (FMLA, disability, maternity)
Provide regular compliance and payroll reports to leadership
Onboarding & Training
Coordinate hiring and onboarding with our managed HR/payroll provider
Manage background checks and required employment documentation
Lead onboarding and training for new employees
Payroll & Benefits Coordination
Partner with our Managed Payroll provider on payroll processing and compliance
Coordinate payroll garnishments and PTO/sick time tracking
Support benefits administration and employee questions
HR Infrastructure & Organizational Support
Build practical HR processes, policies, and documentation
Support organizational design, role clarity, and communication standards
Help strengthen culture, consistency, and the member experience across all choirs
Requirements

What You Bring
5+ years of HR experience, preferably in multi-state environments
Strong knowledge of employment law, compliance, and payroll coordination.
Experience administering core HR processes, including onboarding, leave & PTO administration, benefits coordination and personnel records
Deep experience with employee relations and conflict resolution.
Ability to manage sensitive issues with discretion and professionalism.
Strong communication and documentation skills.

Why This Role
Impact:
You'll shape the HR foundation of a growing, mission-driven arts organization.

Partnership

Work closely with the Executive and Creative Director and Director of Operations.

Support

CIP Group provides managed payroll and HR advisory support — you won't be alone.

Culture

Join a team that cares deeply about people, music, and community.