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Serviceberater (m/w/d) am Standort München-Lochham

MAN Truck & Bus D GmbHGräfelfing, Bayern🇩🇪GermanyPosted 2 Aug 2026

Why This Role Stands Out

This hybrid Service Advisor role at MAN Truck & Bus Deutschland GmbH offers a fantastic opportunity to grow within a reputable European leader in commercial vehicles, contributing to sustainable mobility solutions. You'll thrive in this position if you're a customer-focused professional eager to develop your skills in a supportive team environment. Apply now to join a company dedicated to making mobility more efficient and sustainable!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Gräfelfing, Bayern, Germany
Posted
3 weeks ago

Job Description

Serviceberater (m/w/d) | Gräfelfing, Germany | Hybrid

We're hiring for a leading European manufacturer of commercial vehicles and a provider of transport solutions, committed to making mobility more sustainable, safer, and efficient. Join a team of over 5,000 experts who are dedicated to keeping vehicles on the road and shaping the future of transportation.

The Role

  • Acceptance of orders and technical consultation for customers
  • Support with diagnostic services and troubleshooting
  • Customer acquisition and relationship management
  • Scheduling and planning of workshop appointments
  • Handling warranty claims and decisions on warranty and goodwill cases
  • Processing customer complaints

What You'll Need

  • Completed vocational training as a Service Advisor or a technical qualification in the automotive industry
  • Experience in commercial vehicle technology/electrics; a Master Craftsman's certificate and a Class CE driving license are advantageous
  • Several years of relevant professional experience
  • Good IT skills (MS Office, SAP)
  • Independent, structured, and customer-oriented working style

What's On Offer

  • Attractive salary according to collective agreement with above-tariff bonuses, holiday, and Christmas pay
  • Company pension scheme and capital-forming benefits
  • 30 days of holiday and a 36-hour week
  • Opportunities for professional development through tailored training

Apply via Haystack today!

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