Serviceberater (m/w/d) am Standort München-Lochham

Serviceberater (m/w/d) | Gräfelfing, Germany | Hybrid We're hiring for a leading European manufacturer of commercial vehicles and a provider of transport solutions, committed to making mobility more sustainable, safer, and efficient. Join a team of over 5,000 experts who are dedicated to keeping vehicles on the road and shaping the future of transportation. The Role • Acceptance of orders and technical consultation for customers • Support with diagnostic services and troubleshooting • Customer acquisition and relationship management • Scheduling and planning of workshop appointments • Handling warranty claims and decisions on warranty and goodwill cases • Processing customer complaints What You'll Need • Completed vocational training as a Service Advisor or a technical qualification in the automotive industry • Experience in commercial vehicle technology/electrics; a Master Craftsman's certificate and a Class CE driving license are advantageous • Several years of relevant professional experience • Good IT skills (MS Office, SAP) • Independent, structured, and customer-oriented working style What's On Offer • Attractive salary according to collective agreement with above-tariff bonuses, holiday, and Christmas pay • Company pension scheme and capital-forming benefits • 30 days of holiday and a 36-hour week • Opportunities for professional development through tailored training Apply via Haystack today!