Customer Service

Join OBE As a Customer Service Representative

Oldcastle BuildingEnvelopeAlba🇺🇸United StatesPosted Apr 15, 2026

Why This Role Stands Out

This role offers a fantastic opportunity to develop your customer service and problem-solving skills while contributing to impactful projects that shape communities. You'll thrive here if you're detail-oriented, reliable, and passionate about delivering exceptional client experiences within a supportive team environment. Take the next step and explore how you can build your career with Oldcastle BuildingEnvelope!

Quick Overview

Seniority

Mid Senior

Work mode

Hybrid

Location

Alba, United States

Posted

6 months ago

Job Description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

At OBE, careers are built here — and this is your opportunity to start or grow yours with an industry leader.

We’re looking for Customer Service Representatives who thrive on solving problems, value precision, and bring a strong sense of reliability to the team. In this role, you’ll be a vital part of our Customer Service Department, ensuring every client interaction is handled with care and accuracy.

What You’ll Do:

Provide exceptional service to our clients
Accurately process quotes and orders through data entry
Document customer interactions and transactions
Respond to customer calls in a timely and professional manner

This role is built different — perfect for someone who pays attention to detail, values safety, quality, and efficiency, and wants to be part of a team that truly makes a difference.

At OBE, we are the experts, and we’re ready to help you become one too.

Ready to take the next step?
Explore our open roles on the career site — and if you don’t see the perfect fit, join our Talent Community to stay connected.

What OBE Offers You

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
Work-life balance – PTO and holidays, including floating holidays you can choose
Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.