Network Onsite Support

• Excellent communication Skills written & verbal
• Good customer interaction and result oriented
• Troubleshooting skills - Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless / Bluetooth issues, Data Card issues
• Knowledge of blackberry mail configuration and troubleshooting
• Escalation Management
• Excellent communication and organizational skills
• At-least one year experience in international BPO in technical process (Specially in Laptop support added advantage)
• Understanding of Microsoft Windows systems and network security concepts
• Comfortable in working in rotational shifts
• Good in analyzing root cause and providing the resolution

Knowledge on corporate banking products, web-based electronic banking platforms and H2H solution.
A good understanding of in-country banking systems, account and liquidity structures as well as payment delivery systems would be an added advantage.
Excellent presentation, communication, problem solving skills and a team player.
A proactive learner and self-starter seeking continuous improvement in all job-related aspects. Demo Data