Service Technician I

Service Technician I | New Hartford, CT, United States | On-site This employer is a world-leading provider of integrated security solutions, dedicated to protecting and optimizing businesses. With a global presence and a commitment to client experience, they leverage technology, knowledge, and a dedicated team to deliver health, safety, and security solutions. They are seeking a skilled Service Technician to join their established team. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application issues individually and as part of a team. • Execute preventative maintenance tasks and perform routine configuration changes. • Complete pre-deployment testing and on-site installations of software upgrades. • Document all system modifications through a digital change control tracking system. • Produce technical documentation for system deployment. What You'll Need • High School diploma or equivalent required. • Experience installing and troubleshooting low voltage equipment. • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems. • Working knowledge of network communications and IP addressing. • Strong Microsoft Office proficiency and excellent communication, problem-solving, and time management skills. • A C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License is required. What's On Offer • Paid company training and educational assistance. • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance, plus a 401K with a 60% match. • Paid time off and exceptional growth opportunities within the organization. • Company vehicle, laptop, and cell phone provided. Apply via Haystack today!