Why This Role Stands Out
This entry-level role offers a fantastic opportunity to build a foundational career in mainframe operations, developing essential technical and problem-solving skills within a reputable company. If you are a detail-oriented and motivated individual eager to learn and contribute to critical IT systems, you will thrive here. Take the next step and apply to launch your technology journey!
Quick Overview
Job Description
DAILY DUTIES / RESPONSIBILITIES:
This position is responsible for providing technical services and support to ensure operational efficiency, scheduling, and running of mainframe production jobs. Monitoring mainframe systems will be a required duty, as well. This position is also responsible for carrying out incident management processes including monitoring systems/services, ticketing, notification, problem analysis, tracking, and resolution. The job hours can include 24/7, nights, days, weekends, and holidays.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
ENTRY LEVEL MAINFRAME EXPERIENCE, BASIC PC SKILLS, MS OFFICE;
SOFT SKILLS REQUIRED:
EFFECTIVE COMMUNICATION SKILLS (WRITTEN AND ORAL), CUSTOMER FOCUSED
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
DETAIL ORIENTED, ADAPTABILITY, SELF-MOTIVATION, PROBLEM SOLVING, ANALYTICAL THINKING, TEAM PLAYER, TIME MANAGEMENT, ABILITY TO WORK EFFECTIVELY IN A STRESSFUL ENVIRONMENT
REQUIRED EDUCATION:
HIGH SCHOOL DIPLOMA AND EXPERIENCE IN DATA COMMUNICATION SYSTEMS, INSTALLATION, OPERATION, REPAIR, OR PROCESSING OF INFORMATION IN A DATA PROCESSING ENVIRONMENT.
All your information will be kept confidential according to EEO guidelines.