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AJOC Classified Support Engineer

GovCIOAnnapolis, MD🇺🇸United StatesPosted Oct 10, 2026

Why This Role Stands Out

This on-site role offers a competitive salary of $95,000-$115,000 and significant leadership opportunities in supporting critical IT infrastructure for a reputable organization. You'll thrive here if you possess expert-level IT field support and leadership skills, with a passion for managing complex systems and driving technical excellence. Apply to advance your career in a vital technology support role.

Quick Overview

Salary
$95k - $115k/yr
Seniority
Mid Senior
Work mode
On Site
Location
Annapolis, MD, United States
Posted
1 week ago

Job Description

GovCIO is currently hiring for an AJOC Classified Support Engineer for an upcoming award. This position will be located in Annapolis Junction and will be onsite
Responsibilities
  • Provides technical and management leadership for major IT field support services for AJOC classified systems, establishing goals and plans that meet project objectives
  • Directs and controls all international field support activities, having overall responsibility for management, methods, and staffing to ensure technical requirements are met
  • Oversees technical support to federal, contractor, and detail employees using TSA Systems, ensuring appropriate staffing resources
  • Ensure support engineers complete mandatory and job-related training
  • Directs specific IT Field Services tasks, including deskside support, mobility support, deployment services, Operations and Maintenance (O&M), asset management inventory assistance, and video conferencing and A/V O&M, and local on-site cabling

Qualifications
Bachelor's with 6 - 8 years (or commensurate experience)
Required Skills and Experience
  • 6 years experience in IT support
  • Holds appropriate personnel clearance levels to gain access to classified systems
  • Possesses expert-level IT field support and leadership skills, enabling the management and direction of complex service request fulfillment and network/computer systems administration across multiple operating systems
  • Demonstrates advanced proficiency in mobile device support, intricate desk-side tasks, and deployment strategies
  • Possesses the ability to provide comprehensive IT support for TSA staff at International locations
  • Exhibits leadership in evaluating service performance, actively managing and documenting tickets, ensuring high-quality resolution, system optimization, and recommending significant changes for overall service delivery

Clearance Required: Must have a TS/SCI Clearance
Posted Salary Range
USD $95,000.00 - USD $115,000.00 /Yr.

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