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Mobile Deployment Technician - ONSITE

Chandra Technologies, Inc.Charlotte, NC🇺🇸United StatesPosted 17 Aug 2026

Why This Role Stands Out

This role offers significant impact by directly contributing to a large-scale mobile device refresh initiative, providing hands-on experience with UEM and device support. You will thrive here if you are detail-oriented and enjoy hands-on technical work within a supportive team environment. Apply today to join Chandra Technologies and advance your career in mobile deployment!

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Job Description:

***Crop to Crop resumes are accepted

Position Overview

Mecklenburg County IT Services (ITS)is seeking an Endpoint MDM Deployment Contractor to support the County’s Unified Endpoint Management (UEM) team. The contractor will play a critical role in the County’s Evergreen Refresh initiative, ensuring secure, efficient, and seamless deployment of mobile devices to County end users. This individual will also serve as the first line of support for County-issued mobile devices.

Key Responsibilities

  • The Endpoint MDM Deployment Contractor will be responsible for, but not limited to:
  • Configuring and setting up mobile devices in alignment with the County’s Evergreen Refresh program.
  • Coordinating deployments of mobile devices to County end users, including scheduling, logistics, and user handoff.
  • Receiving, processing, and tracking old devices for secure e-cycling and disposal according to County policy.
  • Providing first-level support forbreak/fix issues, troubleshooting, and inquiries related to County-issued mobile devices.
  • Collaborating with the Unified Endpoint Management team to ensure successful device transitions with minimal disruption to County operations.
  • Maintaining accurate deployment, inventory, and support documentation.
  • Ensuring compliance with County IT security standards and best practices during all deployment and support activities.

Qualifications

Required Skills/Experience

  • Hands-on experience with mobile device deployment and configuration, including iOS platforms.
  • Familiarity with Mobile Device Management (MDM) platforms (e.g., Microsoft Intune, AirWatch, or similar).
  • Ability to provide effective end-user support with strong troubleshooting and problem-resolution skills.
  • Strong organizational skills for managing device scheduling, tracking, and handoffs.
  • Ability to work collaboratively in a team environment while providing excellent customer service.
  • Strong attention to detail and commitment to IT security practices.

Preferred Skills/Experience

  • Prior experience with large-scale device deployment projects.
  • Knowledge of County or government IT operations, policies, and security standards.
  • Familiarity with device lifecycle management and e-cycling processes.

Required Skills:

Hands-on experience with mobile device deployment and configuration, including iOS platforms.

Familiarity with Mobile Device Management (MDM) platforms (e.g., Microsoft Intune, AirWatch, or similar).

Ability to provide effective end-user support with strong troubleshooting and problem-resolution skills.

Strong organizational skills for managing device scheduling, tracking, and handoffs.

Ability to work collaboratively in a team environment while providing excellent customer service.

Strong attention to detail and commitment to IT security practices.

Skills

Compliance
Scheduling
iOS

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