Quick overview
Job description
Reporting to: Agency Compliance Manager
Location: Head Office
Contract Type: Full time, permanent
Salary: £26,000 to £30,000 per annum
Due to growth across the business, The Supply Register are seeking to appoint 2 Agency Compliance Officers to join our expanding Quality & Compliance team. Reporting directly to the Agency Compliance Manager, this role will play an important part in maintaining and monitoring compliance standards across our supply chain.
The primary focus of the position will be conducting detailed compliance audits, reviewing candidate documentation and agency processes, and ensuring that appropriate corrective actions are implemented. The successful applicants will be responsible for ensuring that partner agencies are consistently meeting The Supply Register's compliance requirements, client expectations and relevant legislative standards, including Keeping Children Safe in Education (KCSiE).
This is a particularly detail-focused role, ideally suited to someone who is highly organised, methodical and process driven, with the ability to conduct thorough audits, identify errors and maintain accurate audit reports.
Role & Responsibilities- Conduct regular, structured audits of partner agencies in line with the agreed audit schedule.
- Undertake detailed reviews of candidate compliance files to ensure all required documentation, checks and evidence are present, accurate, valid and up to date.
- Check agency processes and procedures against The Supply Register's compliance standards, client requirements and relevant legislation.
- Identify any missing documentation, inconsistencies and potential compliance breaches, escalating concerns to the Agency Compliance Manager.
- Maintain accurate audit records show findings, evidence, actions required and audit outcomes.
- Complete follow-up audits to verify that identified issues have been addressed and the required evidence has been provided.
- Produce clear and detailed audit reports, highlighting areas of compliance and opportunities for improvement.
- Monitor outstanding actions and proactively follow up with partner agencies to ensure deadlines are met.
- Identify recurring errors, trends and areas of risk across the agency supply chain, reporting findings to the Agency Compliance Manager.
- Communicate audit findings clearly and professionally to partner agencies, outlining any required actions and timescales.
- Provide guidance to partner agencies on documentation requirements, compliance processes and expected standards.
- Build positive working relationships with partner agencies while maintaining a consistent and robust approach to compliance.
- Work collaboratively with wider quality & compliance teams to ensure consistent application of compliance procedures.
- Support the Agency Compliance Manager with the implementation and monitoring of improvements to agency compliance processes
- Maintain an up-to-date understanding of relevant legislation, guidance and sector standards, including KCSiE & APSCo+
- Provide contribution to The Supply Register's ongoing commitment to the safeguarding of children and young people
- At least 12 months experience in a compliance, auditing or quality role
- A good understanding of safer recruitment practises
- Strong organisational skills with the ability to manage multiple audits and deadlines simultaneously.
- Confident working independently and collaboratively across teams.
- Excellent written communication skills with the ability to produce accurate audit reports and findings.
- Confidence review large volumes of documentation and working to clearly defined compliance standards.
- High attention to detail and accuracy in record-keeping and reporting.
- A proactive approach to problem solving
What The Supply Register can offer you
- A generous basic salary (negotiable, depending on your experience)
- Private healthcare plan
- Discounted gym membershits
- Twenty-five days plus birthday and public holidays per year (Increasing by 1 day each year to 29 days)
- A team who celebrate achievements
- Opportunities to progress your career with a growing company
- Pension Scheme
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