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HVAC Sales Training Manager

Howard Air -Champions GroupPhoenix, Arizona🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationPhoenix, Arizona, United States
Microsoft OfficeHVAC

Job description

Develop and standardize sales processes across HVAC equipment, HVAC service, and plumbing. Lead classroom and field coaching, train apprentices and managers, monitor sales metrics, and partner with department leaders to improve performance and customer experience. Travel throughout the Phoenix market for ride-alongs and coaching.

Responsibilities

  • Develop, standardize, and improve sales processes across HVAC equipment, HVAC service, and plumbing.
  • Lead classroom training, field training, weekly role-play, objection handling, and targeted skill development.
  • Conduct ride-alongs to observe and coach customer-facing employees.
  • Oversee sales apprentice training, assessments, ride-alongs, and graduation standards.
  • Track and report sales metrics and individual performance trends.
  • Partner with managers and call center leaders on coaching, accountability, lead quality, and process alignment.

Required Skills

  • Sales process development
  • Sales training
  • Field coaching
  • Role-play facilitation
  • Objection handling
  • Sales performance analysis
  • Sales metrics reporting
  • Apprentice assessment
  • Microsoft Office/Microsoft 365
  • Service
  • Titan

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