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Full time
Customer Service
CE

Customer Success Manager

CelerityCity, Sunderland🇬🇧United KingdomPosted 6 Oct 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
City, Sunderland, United Kingdom
Customer Success

Job Description

The Customer Success Manager is responsible for driving customer value realisation, retention and expansion within Celerity's growth segment customer base. You will own the customer lifecycle from onboarding through to advocacy, building and maintaining strong relationships that secure renewals, generate expansion opportunity and make a positive impact on Net Revenue Retention (NRR) and our Net Pr click apply for full job details

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