Veritas eDiscovery Administrator

Role Summary

The Veritas eDiscovery Administrator is responsible for administering, supporting, and optimizing the enterprise eDiscovery platform to facilitate legal discovery, compliance investigations, records management, and litigation support activities. The role involves managing data preservation, legal holds, collection, processing, review workflows, and production of electronically stored information (ESI).

The ideal candidate should have hands-on experience with Veritas eDiscovery Platform (Clearwell), information governance, compliance frameworks, and cross-functional collaboration with Legal, Compliance, Security, and IT teams.

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Key Responsibilities

Veritas eDiscovery Platform Administration

· Administer and maintain Veritas eDiscovery Platform (Clearwell) environments.

· Configure and manage cases, legal holds, custodians, and collections.

· Perform platform upgrades, patches, and system health monitoring.

· Manage user access, permissions, and role-based security controls.

· Monitor platform performance, storage utilization, and retention policies.

Legal Hold & Data Preservation

· Implement and manage legal hold processes across multiple data sources.

· Coordinate custodian identification and data preservation activities.

· Ensure defensible preservation of electronically stored information (ESI).

· Track legal hold notifications, acknowledgments, and releases.

Data Collection & Processing

· Perform data collection from Microsoft 365, Exchange, SharePoint, OneDrive, file shares, and other enterprise repositories.

· Process collected data for review and analysis.

· Execute searches, filtering, de-duplication, and data culling activities.

· Ensure chain-of-custody and audit requirements are maintained.

Review & Production Support

· Support review workflows for Legal and Compliance teams.

· Generate reports, audit logs, and case metrics.

· Prepare data exports and productions in industry-standard formats.

· Assist with regulatory audits, litigation requests, and compliance investigations.

Compliance & Governance

· Support enterprise information governance initiatives.

· Ensure compliance with legal, regulatory, and corporate retention requirements.

· Maintain documentation related to eDiscovery policies and procedures.

· Participate in audit and compliance assessments.

Operations & Support

· Troubleshoot eDiscovery platform issues and resolve user requests.

· Coordinate with Legal, Security, Privacy, and Infrastructure teams.

· Create and maintain operational runbooks and knowledge articles.

· Participate in on-call support and critical incident management activities.

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Required Technical Skills

eDiscovery Technologies

· Veritas eDiscovery Platform (Clearwell)

· Legal Hold Management

· Case Management

· Data Collection & Preservation

· Data Processing & Review

· Litigation Support

· Chain of Custody Management

Microsoft Technologies

· Microsoft 365

· Exchange Online

· SharePoint Online

· OneDrive for Business

· Microsoft Purview eDiscovery (Preferred)

· Entra ID (Azure AD)

Data Sources

· Email Systems

· File Shares

· Network Storage

· Cloud Repositories

· Structured and Unstructured Data Sources

Security & Compliance

· Information Governance

· Data Retention Policies

· Regulatory Compliance

· Privacy Regulations

· Audit and Reporting Controls

Operating Systems

· Windows Server

· Linux (Preferred)

· PowerShell Scripting

ITSM & Reporting

· ServiceNow

· Incident and Change Management

· Reporting & Analytics

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Qualifications

· Bachelor's Degree in Information Technology, Computer Science, Legal Technology, or related field.

· 5–8 years of experience in eDiscovery, Compliance, Legal Technology, or Information Governance.

· Hands-on experience administering Veritas eDiscovery environments.

· Strong understanding of Electronic Discovery Reference Model (EDRM) processes.

· Experience supporting legal investigations and compliance requests.

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Preferred Certifications

· Veritas Certified Specialist (VCS)

· Relativity Certified Administrator (Preferred)

· Microsoft Purview eDiscovery Certifications (Preferred)

· Microsoft 365 Administrator Certification

· ITIL Foundation Certification

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Soft Skills

· Strong analytical and investigative skills.

· Excellent written and verbal communication.

· Ability to work effectively with Legal, Compliance, and Executive stakeholders.

· Strong documentation and reporting skills.

· Attention to detail and ability to handle sensitive information confidentially.