Wholesale Account Assistant

Reports to:

Wholesale Account Manager

Role overview:

To support the Head of Department and Wholesale Account Manager in managing the sales process to wholesaler customers.

Responsibilities and Duties:

• Assist in all aspects of the smooth running of wholesale partnerships.
• Support creating Line sheets – per order, per customer.
• Check and enter orders in company system.
• Confirm delivery windows with Production – follow up with Manager if delays.
• Highlight Order changes.
• Communicate with customers changes before orders are confirmed.
• Wholesale Samples management.
• Analysing sell through reports.
• Look at customer sites and critique.
• Support Manager with preparing for wholesale meetings.

• Minimum 1-2 years’ experience in a Wholesale environment.
• Previous experience working with wholesalers including Zalando/Urban/US Dept Stores.
• Excellent Excel skills.
• Flexible work approach, great communication skills and able to liaise with all departments.
• Accuracy with great attention to detail.
• Ability to remain calm under pressure, managing multiple projects and working to tight deadlines.
• Excellent administration and organisational skills, a keen problem-solver.

• 50% Employee Discount
• 24 days holiday per year (plus bank holidays)
• A paid day off on your birthday
• A paid moving day per year
• Hybrid Working Arrangements - 1 day per week WFH after 6 month probation
• Pension Scheme
• Bonus Scheme
• Employee Assistance Programme for you and your family
• £500 employee referral bonus scheme
• Local Business Discounts (cafés, fitness, beauty etc)
• North-West London office location directly located next to good transport links
• Casual office dress code (your style of dress is up to you, wear what you feel best in)
• Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
• Regular Office Social Events (e.g. payday socials)