Why this role stands out
This high-impact role at Apex 2000 offers an exceptional opportunity to shape enterprise digital strategies while enjoying the flexibility of a hybrid work environment. You will thrive here if you are a strategic storyteller with a passion for data-driven insights and mentoring teams, making this the perfect next step to accelerate your career. Apply today to join a collaborative culture where your expertise in complex solution delivery will directly drive client success and professional growth.
Quick overview
Job description
- Lead customer discovery sessions and delivery of applications (CJA, RTCDP, AMM, Analytics) for enterprise clients.
- Collaborate with technical consultants, data architects, and enterprise architects to deliver integrated solutions for customer use cases.
- Guide strategic discussions and translate client s use cases and key performance objectives into business requirements and specifications.
- Develop relationships at all levels within client digital marketing teams and maintain regular and appropriate communication with them.
- Lead multiple client engagements at a time and establish expectations appropriately to keep projects on schedule and within scope.
- Deliver customer-facing presentations, documentation, and enablement materials (e.g., business requirements docs, data dictionaries, value playbook).
- Mentor and train internal and client teams; contribute to thought leadership through enablement resources and content creation.
- Maintain accurate records of project activities and client interactions.
What you need to succeed
- 8+ years experience in strategic, customer-facing roles, with hands-on enterprise software implementation.
- At least 2 years direct experience with two or more applications (CJA, RTCDP, AMM, Analytics)
- Ability to engage customers holistically to identify growth opportunities, recommend next phase initiatives, and expand the customer s solution footprint through compelling, cross-solution storytelling.
- Experience working with multi-channel customer data, from data collection and activation to measurement and actionable insights.
- Understanding of data schemas and API s, querying data using SQL, and performing data validation.
- Comfort with leading live, unscripted working sessions and demos while engaging both technical and business audiences.
- Self-motivated, adaptable, and customer focused.
- Exceptional communication, presentation, and interpersonal skills.
- Ability to travel up to 30%
Special Consideration given for:
- Familiarity with Adobe Experience Cloud solutions (Analytics, Audience Manager, Target).
- Experience consulting on AI/ML capabilities in SaaS solutions with enterprise customers.
- Experience in vertical industries (retail, finance, healthcare, etc.).
- Advanced-level studies in e-business, digital marketing, statistics, and relevant analytics fields, or digital transformation.
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