Why This Role Stands Out
This hybrid role at InterBase Corporation offers fantastic opportunities for career growth and skill development within a reputable technology company, where you'll leverage your problem-solving abilities to support critical applications. You'll thrive here if you have a passion for application support, excellent customer service skills, and a knack for analyzing system issues, making this an exciting next step for your career journey.
Quick Overview
Job Description
Hi,
I am Looking for Application Support Help Desk Analyst for my client.
Skill:
Experience and knowledge of browser-based applications.
Experience researching, analyzing and interpreting automated system problems.
Experience working in an Application Support-based (not hardware) help desk environment.
Working knowledge of social services and Child Welfare program.
Broad knowledge of the PATH NC application and functionality.
Experience in phone-based Customer Service focused roles, being able to think and respond quickly to customer questions.
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