Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Raleigh, NC, United States
Posted
22 hours ago
Help Desk
Job Description
Hi,
I am Looking for Application Support Help Desk Analyst for my client.
Skill:
Experience and knowledge of browser-based applications.
Experience researching, analyzing and interpreting automated system problems.
Experience working in an Application Support-based (not hardware) help desk environment.
Working knowledge of social services and Child Welfare program.
Broad knowledge of the PATH NC application and functionality.
Experience in phone-based Customer Service focused roles, being able to think and respond quickly to customer questions.
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