HTM Imaging Tech III

The HTM Imaging Tech III will focus on maintaining and supporting MRI systems based out of Eau Claire WI. This role oversees MRI equipment in Northwest Wisconsin region and will provide regional support to other Mayo Hospital sites in WI when needed.

An Imaging Technician III maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. The technician must demonstrate technical skills and tasks associated with the installation, maintenance, calibration, repair and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery and Cardiology.
Technicians in this position must be exceptionally customer focused with outstanding communication and interpersonal skills. They must be able to prioritize service calls appropriately and adhere to Mayo policy and procedure. The technician must adhere to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure. They must also carefully monitor the potential for radiation exposure and work to eliminate unnecessary exposure. They must have advanced analytical skills and be able to solve very complex technical issues in a timely manner.
Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or a CMMS dashboard. Emergent calls directly from the customer often require a rapid response time. On-call, overtime, and non-standard shifts will be required, as well as travel to other Mayo Clinic sites and applicable vendor training.
The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and to support the mission of Mayo Clinic.
A Technician III will have a mastery of imaging repair principles, can demonstrate success in the most complex of imaging repairs, and will often work with and share knowledge with less experienced technicians.

Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical/computer/electronics) and 3 years of related experience; or an Associate’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering (mechanical/computer/electronics), or technical discipline and 5 years of related experience; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical/computer/electronics) and 5 years of related experience.  Related experience includes role-relevant equipment repair with a demonstrated increase in responsibility and exposure to highest complexity equipment and must include at least 3 years of maintaining imaging or x-ray systems.

Preferred Qualifications and Experience include:

• AAMI ACI Certification: AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, CCE
• Vendor training on relevant equipment
• Knowledge of safe work practices around biological, chemical, radiation and energy hazards
• Familiarity with test and QA tools/software needed to perform medical equipment maintenance
• Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.