Quick overview
SeniorityLeader
Employment typeFull Time
Work modeRemote
LocationUnited Kingdom - London, United Kingdom
Customer Success
Job description
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva Systems is looking to hire a strategy leader to rebuild the data foundation for the life sciences industry with OpenData, our customer reference data product. We are looking for a strong data expert and leader who can navigate the convergence of sales, marketing, products, and services into a cohesive vision for the market. This position will be responsible for the long-term success of Veeva OpenData by working across teams to drive results.
What You'll Do
- Evangelize the value of Veeva OpenData to transform the industry’s data foundation
- Build relationships with executives responsible for data and analytics to drive key deals in partnership with sales teams
- Define and own clear value proposition metrics for different customer segments
- Take responsibility for customer success and run key projects that have strategic importance
- Build customer relationships to share back the voice of the customer and support the Veeva OpenData product team
- Provide research and analysis to support the creation of thought leadership and point-of-view reports, white papers, articles, blog posts, tweets, and presentations
Requirements
- 5+ years professional experience with at least 3-5 years in technology or management consulting working or at a master data management software company
- Deep expertise in life sciences with a core competency in data strategy or master data management
- Strong ownership, drive, and independence
- Strong communication skills with different audiences
- Ability to build relationships with data, analytics, and business leaders
- Good teamwork skills, especially with colleagues from other disciplines
- Travel up to 50%
Nice to Have
- Languages in addition to English
Perks & Benefits
- Veeva charitable giving program
- Health and wellness programs
- Opportunity for rapid progression and personal growth
Interviewing with Veeva
- Follow the application process and submit your resume.
- If moving to the interview stage, our process is as follows:
- A conversation with the hiring manager
- A personality assessment (unless you have already completed it with Veeva previously)
- A practical case exercise
- A final conversation with our group's Senior Leader
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
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