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Product Designer (UX/ServiceNow)

Techgroup America Inc.United States🇺🇸United StatesPosted 16 Sept 2026

Why This Role Stands Out

This hybrid Product Designer role offers a fantastic opportunity to shape innovative security tools within the ServiceNow ecosystem, leveraging your extensive UX expertise to drive impactful design decisions. If you thrive on complex challenges and have a strong background in enterprise security products and ServiceNow, this contract with potential extensions is an excellent next step for your career. Apply today to bring your skills to a dynamic team!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
17 hours ago
AWSFigmaAgileAngularAzureCSSGoogle CloudHTMLMiroReact

Job Description

Position: Product Designer - Security Tool / Service Now
Location: Remote 
Duration: 6-month contract + likely extensions 
 
 
Must Haves: 
  • **Experience doing research and design for a Service Now product  
  • **Experience working with Service Now design system 
  • **Experience working on research and design for a security scanning tool 
  • **Experience working on research and design within an IAM and data visualization product 
  • 7+ years of professional experience in UX design, with a strong focus on enterprise or technical products
  • 5+ years applying user-centered design methods from discovery through implementation
  • 5+ years of experience in at least two core design disciplines: user research, interaction design, or visual design
  • 5+ years partnering closely with engineering teams and influencing product direction
  • 3+ years working in agile, lean, or iterative development environments
  • 2+ years of experience designing for developer tools, infrastructure platforms, security products, or other highly technical domains
  • 2+ years of experience designing for complex systems, data-heavy interfaces, or cloud-based platforms
  • 5+ years of experience designing and prototyping tools such as Figma, Miro, or similar
  • Working knowledge of modern front-end technologies and design systems (e.g., HTML/CSS, React, Angular, Material or enterprise design systems)
  • Strong systems thinking, technical fluency, and ability to understand complex architectures and workflows
  • Demonstrated ability to align design decisions to business goals and deliver measurable outcomes
 
Plusses: 
  • Experience designing for internal platforms or tools used by engineers, DevOps, SRE, or security teams
  • Familiarity with cloud platforms (AWS, Azure, Google Cloud Platform), infrastructure concepts, or observability/security tooling
  • Experience working on data visualization, monitoring dashboards, or workflow-heavy enterprise applications
  • Strong understanding of AI/ML-enabled product experiences or designing AI-assisted workflows
  • Experience using AI tools to support design workflows, including research synthesis, ideation, prototyping, or content generation
  • Experience advocating for UX within large-scale technical organizations
  • Exceptional written, verbal, and visual communication skills, with the ability to explain complex concepts clearly
  • Experience mentoring designers and elevating team practices
  • Knowledge of healthcare or regulated industries
 
Day To Day: 
  • Design intuitive, efficient experiences for complex enterprise systems, including developer platforms, cloud infrastructure tools, and security products
  • Translate deeply technical workflows, architectures, and data models into clear, user-centered solutions that improve usability and productivity
  • Lead end-to-end design across the product lifecycle, including user research, interaction design, prototyping, and usability evaluation
  • Partner closely with engineering, product, security, and platform teams to define problems, shape solutions, and deliver at scale
  • Apply systems thinking to design across interconnected tools and services, ensuring consistency and extensibility
  • Drive a lean, iterative approach grounded in experimentation, rapid feedback, and continuous learning
  • Mentor and guide designers, advocating for best practices in enterprise UX, accessibility, and responsible AI use
  • Align design decisions to business, operational, and technical outcomes, demonstrating measurable impact

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