Program Manager-Healthcare

Job Summary

Humana is seeking an experienced Program Manager to lead and coordinate complex enterprise technology programs involving multiple workstreams, business stakeholders, technology teams, vendors, and leadership. The ideal candidate will have strong experience managing large-scale healthcare/health insurance programs, driving program governance, managing dependencies and risks, and ensuring successful delivery against timelines, budget, scope, and quality objectives. 

Required Qualifications

• 10+ years of experience in program/project management within large enterprise environments.
• 5+ years of experience managing complex technology programs involving multiple projects/workstreams.
• Experience working in healthcare, health insurance, payer, Medicare/Medicaid, or related healthcare technology environments.
• Strong experience with Agile/Scrum and/or SAFe methodologies.
• Demonstrated experience managing cross-functional teams and multiple stakeholders.
• Strong experience with program governance, RAID management, dependency management, and executive reporting.
• Experience managing budgets, schedules, resource plans, and vendor deliverables.
• Excellent communication, presentation, facilitation, and stakeholder-management skills.
• Strong analytical and problem-solving abilities.
• Experience working with senior executives and providing concise program-level reporting.

Preferred Qualifications

• Experience with major health insurance/payer organizations.
• Experience with Medicare, Medicaid, claims, enrollment, benefits, provider, member, or care-management systems.
• Experience with large-scale digital transformation or modernization programs.
• Experience with cloud transformation involving AWS, Azure, or Google Cloud Platform.
• Experience managing programs involving API/integration, data, analytics, AI/ML, or application modernization.
• PMP, PgMP, PMI-ACP, SAFe, or Scrum certification.
• Experience with tools such as Jira, Confluence, MS Project, Azure DevOps, Power BI, and Smartsheet.