Security Technician

Security Technician | Chicago, IL, United States | On-site

We are hiring for a world-leading provider of integrated security solutions, protecting and optimizing businesses of all sizes across 40 countries. With a mission to make the world a safer place, we deliver unparalleled client experiences through our innovative technology and dedicated team.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct pre-deployment testing for upgrades and major modifications, and perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary, intrusion, and fire alarm systems.
• Experience with fire alarm systems (Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens, etc., a plus).
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving, analytical, time management, and communication skills.

What's On Offer

• Paid company training and a technician certification program.
• Comprehensive benefits including medical, dental, vision, and life insurance.
• 401K with a 60% match up to 6% of salary.
• Paid vacation, holiday, and sick time, plus educational assistance.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!